How much does it cost to ship to my country?
Shipping rates vary depending upon the country, the weight of the package and how quickly you want to receive your order. If you email us with some idea of what you plan to order, we can give you a better estimate of the shipping costs.
Package size can also make a difference. For example, very large wood blocks (say 24" x 36" and more) will cost more to ship than smaller ones.
Our shopping cart server over-estimates international shipping rates considerably. Please ignore it. Before shipping, we always contact international customers with all of their shipping options, including price and speed of arrival, so you can decide how we should ship your package.
How do you ship to other countries?
We almost always ship by the U.S. Postal Service because their rates are lower than other carriers and if the value of the package is small, your customs service may not require payment of duty. For most parts of the world, the U.S. Postal Service offers EMI (Express Mail International), which arrives in customs in your country in 3-5 days and is given priority through customs; and Priority Mail International, which arrives in customs in 4-10 days.
We can also ship your order by UPS. However, their rates are usually significantly higher and they charge a brokerage fee plus full duty. However, they are fast and they guarantee delivery by a certain date, so if you must have your supplies quickly, ask us to email you the cost of shipping by UPS as well U.S. Mail. You will need to contact your local UPS office for exact brokerage and duty fees for your order.
Is there a minimum order?
No, there is no minimum order. But keep in mind that once the base shipping fee is paid, additional weight is less expensive to ship.
For example, to ship a 4lb (1.8kg) package valued at U.S. $50 to the U.K., the cost as of August 2007 would be:
EMI: $46.25
Priority Mail International: $38.30
While an 8lb (3.6kg) package valued at U.S. $75 would cost:
EMI: $61.75
Priority Mail International: $52.20
So if you know other printmakers in your area, you might want to get together with them and place one large order. Then you can share the cost of shipping.
What about duty and taxes?
Duty and taxes are not included in our shipping estimates. They are assessed at customs in your country and collected when the package is delivered to you. You will need to contact your local post office or customs office to get an idea of what these will be.
How will I know what my actual shipping charges are?
After you place your order, we will pack the order so we know the true weight,
then email you with your shipping choices and costs. Then we will wait for your
reply before sending the package to you. You must respond with your shipping choice before we will ship your order.
If you have more questions, please call or email orders@imcclains.com.